By Timothy Phillips – Aletho Wireless Solutions
As a property manager, you are a business, and tenants are your customers! Although the term isn’t commonly used, the meaning is true. Your job, of course, is to keep your customers happy so they don’t move out. You have other customers too, of course – the property owner – and although there is sometimes a push and pull between the needs of the two, the end goals are really aligned: happy tenants who stay!